In my years of speaking, I have dealt with many unique and challenging situations. I have listed tactics to work with each audience and how to turn your challenge into a success.
The Hostile Audience
This audience group openly disagrees with you and may even actively work against you. For a hostile audience, use these techniques:
- Find common beliefs and values. Find something to agree on.
- Use appropriate humor to break the ice.
- Don't start the presentation with an attack on their position.
- Keep in mind that you are only trying to persuade on one point; don't talk about anything else that could be considered hostile, offensive or condescending.
- Because of your differences, a hostile audience will question your credibility. Increase your credibility with expert studies or any source that will support your claim.
- A hostile audience will try to find reasons to not like you; don't give them any.
- Don't tell them you are going to try to persuade them.
- Express that you are looking for a win-win outcome rather than a win-lose situation.
- If possible, meet with the audience more than once before confronting them on areas of disagreement.
- Show them you've done your homework.
- Respect their feelings, values and beliefs.
- Use logical reasoning as clearly and as carefully as possible.
- Use the Law of Connectivity and the Law of Balance as leverage. (See Maximum Influence.)
The Neutral or Indifferent Audience
This audience understands your position but doesn't care about the outcome. The key to dealing with this audience group is to create motivation and energy. In other words, be dynamic. To persuade the indifferent audience:
- Spell out the benefits or the "what's in it for them."
- Point out the downside of not accepting your proposals. Use a combination of inspiration and desperation.
- Grab their attention by using a story. Make them care by showing them how the topic affects them.
- Get them to feel connected to your issues.
- Avoid complex, hard-to-understand arguments.
- Use concrete examples that incorporate familiar situations or events.
- Identify why they should care. How will this enhance their life?
- Use the Law of Involvement and the Law of Social Validation as leverage. (See Maximum Influence.)
The Uninformed Audience
These audience members lack the information they need to be convinced. To persuade the uninformed audience, you should employ the following techniques:
- Encourage them to ask questions throughout the presentation.
- Keep the facts simple and straightforward.
- Find out why they are uninformed.
- Use examples and simple statistics.
- Quote experts the audience respects.
- Stress your credibility, pointing out such things as degrees, special expertise and experience.
- Make your message interesting in order to keep their attention.
- Use the Law of Dissonance and the Law of Scarcity as leverage. (See Maximum Influence.)
The Supportive Audience
A supportive audience already agrees with you. As a result, you may think that persuading these people will be easy, but remember that your goal is to get them to take action, not necessarily to just agree with you. These techniques should be used with a supportive audience:
- Increase their energy and enthusiasm with inspiration. Help them see the vision.
- Prepare them for future attacks by inoculating them against other arguments.
- Get them to take action and to support your cause.
- Let them know what needs to be done.
- Use testimonials to intensify their commitment.
- Use the Law of Esteem and the Law of Expectation as leverage. (See Maximum Influence.)
Most audiences are a mix of all four of the preceding types. When dealing with a new audience, find out the dominant type that will be present and tailor your remarks accordingly. Of course, you should always consider mixing in some techniques from the other three areas since your prospects will always be a blend of all four audience types.
Learning how to persuade and influence will make the difference between hoping for a better income and having a better income. Beware of the common mistakes presenters and persuaders commit that cause them to lose the deal. Get your free report 10 Mistakes That Continue Costing You Thousands and explode your income today.
Conclusion
Persuasion is the missing puzzle piece that will crack the code to dramatically increase your income, improve your relationships, and help you get what you want, when you want, and win friends for life. Ask yourself how much money and income you have lost because of your inability to persuade and influence. Think about it. Sure you've seen some success, but think of the times you couldn't get it done. Has there ever been a time when you did not get your point across? Were you unable to convince someone to do something? Have you reached your full potential? Are you able to motivate yourself and others to achieve more and accomplish their goals? What about your relationships? Imagine being able to overcome objections before they happen, know what your prospect is thinking and feeling, feel more confident in your ability to persuade. Professional success, personal happiness, leadership potential, and income depend on the ability to persuade, influence, and motivate others.
Kurt Mortensen?s trademark is Magnetic Persuasion; rather than convincing others, he teaches that you should attract them, just like a magnet attracts metal filings. He teaches that sales have changed and the consumer has become exponentially more skeptical and cynical within the last five years. Most persuaders are using only 2 or 3 persuasion techniques when there are actually 120 available! His message and program has helped thousands and will help you achieve unprecedented success in both your business and personal life. If you are ready to claim your success and learn what only the ultra-prosperous know, begin by going to http://www.PreWealth.com and getting my free report "10 Mistakes That Continue Costing You Thousands." After reading my free report, go to http://www.PreWealth.com/IQ and take the free Persuasion IQ analysis to determine where you rank and what area of the sales cycle you need to improve in order to close every sale! | |
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